0:06 let's take a moment to look at different
0:09 types of teamwork all over the world
0:10 teams are engaging in what we call
0:12 teamwork but what do we mean by this
0:14 phrase did you know that there's
0:16 actually three different types of
0:19 teamwork and they exist on a Continuum
0:21 from simple to
0:23 complex at the most basic level we have
0:26 coordination which is people coordinate
0:28 or align and sync their distinct efforts
0:30 to create efficiency
0:32 for complicated tasks we have
0:35 cooperation where people co-operate to
0:37 perform their portion of a shared task
0:40 as planned and then finally for complex
0:42 things we have collaboration which is
0:46 people co- labor in an act of creation
0:48 and the result is changed by the input
0:49 of all the
0:52 contributors I love this quote from
0:55 jinko dreizich he says if collaboration
0:58 does not change you then you are not
1:00 collaborating collaboration does not
1:02 come about without some kind of organizational
1:03 organizational
1:05 Enlightenment now let's take a closer
1:07 look at the difference between
1:08 cooperation and
1:11 collaboration cooperation as I mentioned
1:13 before is the coordinated efforts of a
1:15 group of two or more people to perform
1:18 their distinct portion of an agreed upon
1:21 process or task collaboration on the
1:23 other hand is the mutual engagement of a
1:25 group of two or more people in a
1:27 coordinated effort to achieve a common
1:30 goal together while respecting each
1:33 individual's unique contributions to the
1:35 whole when we look at the difference
1:37 here cooperation is people doing their
1:39 portion of a task they already planned
1:42 out where collaboration is really this
1:44 active creation and they don't know how
1:45 it's going to turn out yet because it's
1:48 going to get co-created by the input of
1:50 the folks working on the project now the
1:52 skills you need for each of them is
1:54 slightly different for cooperation what
1:56 you're really working with is a smooth
1:58 process that drives efficiency whereas
2:01 collaboration there's creative tension
2:02 and it's that creative tension that
2:05 creates the real Innovation and when we
2:07 look at the skills needed cooperation
2:09 folks need to know how to plan they need
2:11 to be able to engage in alignment
2:14 communication and have a clear process
2:16 for executing on the other hand
2:20 collaboration requires trust respect
2:23 responsiveness creativity and a mindful
2:25 process for handling conflict because
2:27 conflict is going to happen so how do
2:29 you know if you're collaborating or
2:31 cooperating well there's actually a test
2:33 that you can use and you apply this
2:36 first is their interdependence meaning
2:38 people can't get their portion done
2:41 without somebody else doing their part
2:43 and second is there a level of
2:45 uncertainty meaning you don't know how
2:46 it's going to turn out you don't know
2:48 what the outcome will be you don't know
2:49 what the results will be so I'm going to
2:51 show you a few pictures of teams I want
2:53 you to guess whether they're cooperating
2:56 or collaborating all right here's the
2:57 first one a symphony is this cooperation
3:00 or collaboration
3:01 it's cooperation because they're all
3:04 playing their distinct portion of the
3:05 music and if they all do what they're
3:07 supposed to do on beat we know how it
3:11 turns out what's this a firefighting
3:13 team it's collaboration they have no
3:15 idea how it's going to go and they have
3:16 to think on their feet and work together
3:18 in unpredicted
3:21 ways what's a dance
3:24 performance most likely it's cooperation
3:25 because they would have rehearsed and
3:27 they know their steps and they know
3:28 which beats of the music they're going
3:31 to be on how about a soccer
3:34 team this one is collaboration because
3:35 you don't know where that Ball's going
3:36 to go and you don't know what the other
3:39 team is going to do how about
3:41 surgery well that's definitely
3:43 collaboration because you cut into a
3:45 human being you have no idea what's
3:48 going to happen what about
3:50 cooking this one's a trick question it
3:53 depends if this group of chefs is
3:55 executing a man menu that's already
3:56 planned out then it's going to be
3:58 cooperation but if they just went to the
4:00 farmers market and got some fresh in
4:01 season ingredients and they're kind of
4:04 improvising then it's collaboration so
4:06 this brings us to this idea of
4:08 collaborative intelligence it's actually
4:11 a thing and it's called your CQ much
4:14 like your intelligence is your IQ so
4:15 collaborative intelligence is your
4:18 ability to think with others valuing the
4:20 diversity by which people frame
4:22 questions process information and
4:25 innovate new ideas and this brings us to
4:27 the idea of what makes a great team
4:30 leader if you think about how we select
4:33 most team leaders we pick people who are
4:35 star performers and they were great at
4:37 executing and doing their thing but the
4:39 best team leaders are ones that know how
4:41 to help the group collaborate and they
4:43 create the conditions for collaboration
4:46 they help the team bring out the best in
4:49 themselves and each other in fact
4:51 quoting from the book wired to connect
4:53 the best team leaders enable and Empower
4:55 others to collaborate they have made the
4:57 critical pivot from performer to facilitator
5:00 facilitator
5:02 and what we know is that the best teams
5:04 are the ones that collaborate they drive
5:06 Innovation forward and they help the
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